Privacy policy · Akmo Invoice

Version 9In effect from 07-11-2026All versions

This page changes on 08-12-2026.

In short

Your invoices, customers and amounts stay on your device and in your own Google Drive.
Akmo holds only your account, your mobile number, the support requests you send and the choices you make.
We never sell your data and never show anyone else's ads.
Usage statistics and offers from Akmo are off unless you switch them on.
You can export your data or delete your account at any time.
Questions or complaints go to our grievance officer, Ashok, Managing Director.

Who we are

Akmo Solutions Private Limited in Chennai makes Akmo Invoice and is responsible for your personal data.

Akmo Invoice is a product of Akmo Solutions Private Limited, Chennai, Tamil Nadu, India. Akmo Solutions Private Limited publishes the app and decides how the personal data in this policy is used: the Digital Personal Data Protection Act, 2023 calls this the data fiduciary. You can reach us at akmobooks@gmail.com.

What stays with you

Your business data never reaches our servers. It stays on your device and in your own Google Drive.

Your invoices, customers, items, payments, business profile (including seals, letterheads, UPI IDs, links and e-Invoice details), templates and saved designs, logos, signatures, reminders and notification choices are stored on your device. When you connect Google Drive, they are also copied to a hidden app folder and an "Akmo Invoice" folder in your own Drive. We have no server that stores them, and we cannot read them.

Akmo works out suggestions on your device from your own documents, such as each customer's usual items and last rates, and remembers where you stopped an unfinished document. This stays on the device and is never sent anywhere.

Akmo makes e-Invoice files on your device. You upload them to the government's e-Invoice portal yourself and bring its reply back into Akmo; Akmo never sends them. QR codes you add for UPI, reviews, maps or chat hold only what you type, and Akmo never opens those links.

Recurring schedules and contracts, projects and milestones, time entries and running timers (with the name of the member who logged the time on a timesheet), Letters of Undertaking (LUT) and export realisation records, including FIRA or e-BRC references and the files you attach to them, are stored on your device and, when you connect it, in your own Google Drive, like your other business data.

On your device

Data	Why	Kept for	Who can see it
Your businesses (with seals, letterheads, UPI IDs, links and e-Invoice details), customers, items, documents, payments, templates and saved designs, staff profiles, activity log, reminders and notification choices, recurring schedules, projects and timesheets, LUT and export realisation records, invoice links, bank statement entries, fixed assets and cash forecast settings	So the app works on this device, even offline	Until you delete it or remove Akmo from this device	You, and the staff profiles you allow
A log of every change to your records, period locks, and receivables records such as opening bills, disputes and write-offs	To keep your books checkable and age what customers owe you	Until you delete them; the change log is kept for as long as the law asks	You, your team, and only you control your own Google Drive copy
This device's settings and sync records, including copies kept after a sync conflict	To keep your devices in step without losing changes	Until you remove Akmo; conflict copies for 30 days	Only you
A log of errors on this device, without business data	So you can send it with a problem report, if you choose	The last 500 entries	Only you, unless you send it
Month-end stock totals and average costs worked out from your own stock records	So stock screens open quickly on this device	Until you remove Akmo; worked out again from your stock records whenever needed	Only you
Where an unfinished document stopped, and counts worked out from your own documents, such as each customer's usual items and last rates	To pick up where you left off and fill in what you usually choose, on this device	Until you remove Akmo; worked out again from your documents whenever needed	Only you
Automatic backups taken before an update changes how data is stored	So nothing is lost if an update goes wrong	The newest 3	Only you
Your agreements to our terms, your choices, and messages waiting to be sent to Akmo	So the app knows what you agreed to, and sends it when you are online	Until you remove Akmo; waiting messages until they are sent	Only you
The campaign link you arrived on and your "How did you hear about Akmo?" answer	So it can be sent with your usage, only if you share usage	30 days at most; erased once sent or when you stop sharing usage	Only you
Your staff: names, joining dates, salary, attendance and payroll runs, and their PAN, UAN, ESI number and bank account, which are locked with your payroll passphrase	So you can pay your staff and file PF, ESI, professional tax and TDS	Until you delete it or remove Akmo from this device	You, and the staff profiles you give payroll rights

In your Google Drive

Data	Why	Kept for	Who can see it
A copy of your business data in a hidden Akmo folder, the files you export, and encrypted invoice copies you share by link (the key stays in the link)	To sync your devices and keep your files	Until you delete it; deleting your account can remove the hidden copy	You. Akmo cannot read your Drive

Bank statement entries you import (date, details, amounts and balance), the party names Akmo learns from your confirmed matches, your fixed-asset register (cost, dates, depreciation details and sales) and your cash forecast settings are also business data. They stay on your device and in your own Drive like the rest, and Akmo reads statement files only on your device.

What Akmo holds

Only your account, your mobile number, your support requests and the choices you make. Each has a clear reason and an end.

We keep only the data in this table. Unless a row says otherwise, Google Firebase stores it for us in Mumbai, India (asia-south1).

Data	Why	Kept for	Who can see it
Your sign-in email, name, user ID, sign-in method and dates, your plan, and a health label our staff see, worked out only from the data in this table	To sign you in and keep your account safe, to count how many people use Akmo, and to bill you when paid plans exist	Until you delete your account	Akmo support staff
Notes our staff write about your support requests	To help you the same way each time	Until you delete your account	Akmo support staff
Problems you report, ideas you suggest, the app language you used, our replies, and the error log you choose to send	To answer your support requests	2 years after the ticket closes. Deleting your account removes your name and email from it	Akmo support staff
Screenshots you attach to a ticket. They may show business data, so we warn you first	To answer your support requests	90 days after the ticket closes	Akmo support staff
Your votes on the roadmap and the items you follow	To count votes and tell you when something is ready	While the roadmap item exists	Akmo support staff
App version, platform, number of businesses and the last day you used Akmo (only if you switch it on)	To plan updates and support old versions	12 months after the last update, or 24 hours after you switch it off	Akmo support staff
The first campaign link that brought you to Akmo (for example a WhatsApp or YouTube link), and your answer to "How did you hear about Akmo?", with the date (only if you switch it on)	To learn which campaigns bring people who keep using Akmo. Our staff see only totals, never who came from which link	13 months, or deleted at once when you stop sharing usage	Nobody by name; Akmo staff see totals only
Your choices, and which version of our terms you agreed to, when, in which language and on which kind of device	To respect your choices and show what you agreed to	Until you delete your account	Akmo support staff
A device code for sending you notifications, with the device's platform, language and app version (only if you switch it on)	To tell you when we reply to your tickets, release a feature you follow, or send a message about Akmo	Until you sign out, turn notifications off or delete your account	No person; only our sending service
Your mobile number, when you verified it, and whether you agreed to SMS offers. While a code is being checked: a scrambled form of it and how many codes were sent today	To contact you for support, to send important account and security alerts, and to confirm it is you if you lose access to your account. Fast2SMS sends the verification code	The number, until you change it or delete your account. Codes: 5 minutes to use, erased within a day	Akmo support staff, masked (for example 98•••••210); the full number only when needed to help you, and each look is logged
Your email address, when we email you about a ticket	To tell you we replied	Only as long as needed to send the email	Akmo support staff
Your name and email address, if you switch on Emails from Akmo (only if you switch it on)	Developer communications: news about features and plans, at most 2 a month, each with a one-tap unsubscribe link	Until you switch it off or unsubscribe	Akmo staff who send these emails
A log of every read of the userbase by Akmo's internal tools: which tool, what it asked for, how many records came back, and when	To keep your data safe: to spot and stop misuse, and to tell you if something goes wrong	1 year	Akmo Super Admins
Your user ID and the event, when you delete your account or switch off usage sharing or Emails from Akmo	So Akmo's internal tools erase their copies within 24 hours	90 days	Akmo Super Admins
Page views and page speed on the website, and the campaign name in a link you followed, without cookies or identifiers	To keep the website fast and see which campaigns bring visits	As totals only	Akmo staff
Your user ID, if we add your account to a small group that tries a new feature early	To turn a new feature on for a few accounts before everyone	Until we remove you from the group	Akmo support staff
A record of when our staff open your account page or search for your email, and who did it	So every look at your account can be checked later	2 years	Akmo Super Admins

Our staff see a simple health label on your account, worked out only from the data in this table. We may add your account to a small group that gets a new feature first; for that we keep only your user ID, and you leave every group when you delete your account.

Google Drive access

Akmo can open only its own hidden folder and the files it creates in your Drive.

The app asks for two Drive permissions only: its own hidden app folder (drive.appdata) and the files it creates (drive.file). It cannot see any other file in your Drive. Data received from Google APIs is used only to sync and export your own records, in line with the Google API Services User Data Policy, including its Limited Use requirements.

Your choices

Usage statistics, offers and emails from Akmo, and notifications are optional. You can switch each one off at any time.

Usage statistics: off until you agree. We ask once, and you can change it in Settings, then Privacy. If you share usage, it also carries the first campaign link that brought you to Akmo and your answer to "How did you hear about Akmo?". Our staff see only totals, never who came from which link.
Notifications: we ask your phone for permission only when they become useful to you.
Offers from Akmo: off unless you switch them on, in Settings, then Privacy. They are only about Akmo's own plans, come at most once a month and never at night, and each one says how to turn them off.
Emails from Akmo: off unless you tick the box when you start or switch them on in Settings, then Privacy. They bring news about features and plans, at most 2 a month. Every email has a one-tap unsubscribe link, and switching them off takes you off our mailing list at once.
SMS offers from Akmo: off unless you tick the box when you verify your mobile number. We will not send any until Akmo's SMS sender is registered as the law requires, and you can switch them off at any time. Verification codes and account alerts are not offers.
Messages from Akmo: news, maintenance, security and legal notices appear in the app. When notifications are allowed, our server places your device in groups by platform, language and app version (Firebase Cloud Messaging topics), so a message reaches the right devices. We never send a message to you by name. Turn notifications off on your device to stop them.

Switching a choice off takes effect on your device at once and on our servers the next time you are online. Switching usage statistics off deletes the usage record we hold within 24 hours. The campaign record is deleted at once.

Our notification promise

No third-party advertising or tracking

No ads from anyone else, no tracking cookies and no third-party crash reporting. The website counts page views without cookies.

The app contains no third-party advertising, tracking cookies or third-party crash-reporting code. Offers from Akmo, if you switch them on, are only about Akmo's own plans. On the website only (not in the Android or desktop app), Vercel Analytics and Speed Insights count anonymous page views and measure page speed, without cookies and without your business data. Errors are kept in a log on your device; the log leaves the device only if you choose to send it with a problem report, and you see it before it is sent. When you open the website from a link with campaign tags (for example a WhatsApp message or an ad), that visit is counted under the campaign's name, still without cookies; ad click identifiers are never read.

We never sell your data. Google, Amazon Web Services, Vercel and Fast2SMS process it only on our behalf.

Security

Connections are encrypted, backups can carry a passphrase, and our staff use two-step sign-in.

Connections to Google and to our servers use HTTPS. Backups can be encrypted with a passphrase that only you know. You can lock the app with a PIN or your fingerprint. Our staff sign in with two-step verification. Every change they make, and every time they open your account page or search for your email, is logged. Every time Akmo's internal tools read account data, the read is logged, and the log is kept for a year.

Your rights

You can see, correct, export and delete your data, withdraw a consent and make a complaint.

See what we hold: Settings, then Privacy, then Your data at a glance.
Correct it: edit it in the app. For account details, write to us.
Take a copy: Settings, then Data, then Export.
Delete your account: in Settings, or on our delete-account page without installing the app.
Withdraw a consent: Settings, then Privacy, then Choices.
Name someone to use these rights for you if you die or cannot act: write to us.

Delete your account

Complaints

Write to our grievance officer at akmobooks@gmail.com. We reply within 7 days.

Our grievance officer is Ashok, Managing Director, Akmo Solutions Private Limited. Write to akmobooks@gmail.com with "Grievance" in the subject. We acknowledge your complaint within 7 days and resolve it within the time the law sets. If you are not satisfied with our answer, you can complain to the Data Protection Board of India.

Write to the grievance officer

Children

Akmo is for businesses. You must be 18 or older to use it.

The app is meant for businesses and professionals. We do not knowingly hold data about anyone under 18. If you think a child has given us data, write to us and we will delete it.

Changes to this policy

We tell you 30 days before an important change, show what changed, and keep every past version online.

When we change this policy in an important way, we tell you in the app 30 days before the change takes effect, and we show you what changed. If you do not agree, you can still export your data and delete your account. Every earlier version stays available on this page.

Languages

This text is in English, Tamil and Hindi. If they differ, the English text applies.

Questions about your data or your account? Write to us: akmobooks@gmail.com

A product of Akmo Solutions Private Limited